Comments for Neil Clavin http://neilclavin.com/wordpress Work, blog, about and contact details Wed, 21 Mar 2012 13:51:50 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on Week 9: Photos & analysis – Urban Interface Safari walkshop by Søren Pold http://neilclavin.com/wordpress/2012/03/20/week-9-photos-analysis-urban-interface-safari-walkshop/#comment-51 Søren Pold Wed, 21 Mar 2012 13:51:50 +0000 http://neilclavin.com/wordpress/?p=575#comment-51 Interesting blogpost - have done some similar walks - e.g. in Lund in Sweden and published a discussion here: http://nineteen.fibreculturejournal.org/fcj-133-the-scripted-spaces-of-urban-ubiquitous-computing-the-experience-poetics-and-politics-of-public-scripted-space/ Besides we've worked with the concept of public interfaces and made a newspaper about this available here: http://darc.imv.au.dk/publicinterfaces/ Besides a being a design issue, public interfaces open a big discussion about the politics of interfaces, who control them, who benefit for them, what is the purpose, what is the role of the public and how is this reconfigured? Interesting blogpost – have done some similar walks – e.g. in Lund in Sweden and published a discussion here: http://nineteen.fibreculturejournal.org/fcj-133-the-scripted-spaces-of-urban-ubiquitous-computing-the-experience-poetics-and-politics-of-public-scripted-space/
Besides we’ve worked with the concept of public interfaces and made a newspaper about this available here: http://darc.imv.au.dk/publicinterfaces/
Besides a being a design issue, public interfaces open a big discussion about the politics of interfaces, who control them, who benefit for them, what is the purpose, what is the role of the public and how is this reconfigured?

]]> Comment on Week 9: Photos & analysis – Urban Interface Safari walkshop by Matt Cooper http://neilclavin.com/wordpress/2012/03/20/week-9-photos-analysis-urban-interface-safari-walkshop/#comment-50 Matt Cooper Wed, 21 Mar 2012 07:40:59 +0000 http://neilclavin.com/wordpress/?p=575#comment-50 Whilst I agree that publis touch screens are actually a very unappealing concept when you begin to look at their day-to-day use, making the leap to "preferably touchless interactions" seems to ignore the tactile nature of being human. I wonder if a better direction is to seek out interaction that are appropriate to the intended outcome. I'd say the reality of most touchless interfaces (such as oyster card) still involve an actual contact. In fact I saw an older woman vigorously banging her Oyster card on the sensor the other day, presumably in the hope that a bit more physicality would improve the functionality. Above all, successful contactless systems are about a logical gesture. This is why QR is such a 'WTF' experience; because it doesn't have a pre-existing behaviour attached to it (and of course the technology is as clunky as hell, and the contrt it reveals is usually crap). So touchless = good. Touchless everything = no thanks. Whilst I agree that publis touch screens are actually a very unappealing concept when you begin to look at their day-to-day use, making the leap to “preferably touchless interactions” seems to ignore the tactile nature of being human.

I wonder if a better direction is to seek out interaction that are appropriate to the intended outcome. I’d say the reality of most touchless interfaces (such as oyster card) still involve an actual contact. In fact I saw an older woman vigorously banging her Oyster card on the sensor the other day, presumably in the hope that a bit more physicality would improve the functionality.

Above all, successful contactless systems are about a logical gesture. This is why QR is such a ‘WTF’ experience; because it doesn’t have a pre-existing behaviour attached to it (and of course the technology is as clunky as hell, and the contrt it reveals is usually crap).

So touchless = good. Touchless everything = no thanks.

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